FAQ

Frequently Asked Questions

Find quick answers about bookings, hotels, catering, transport, agent registration, payments and support.

First, generate a booking request by selecting the required service and submitting your travel details. Our team will normally call you back shortly to confirm the booking. If you do not receive a callback within 30 minutes, please call or email us directly. Once availability is confirmed, our team will redeem or confirm the booking and guide you through the next steps.